Cookie policy
This policy explains how the website of Poliklinika Smile (Poliklinika Smile d.o.o., M. Tita 129, HR-51410 Opatija, OIB HR47399464072) uses cookies and similar technologies and how you can manage your choices.
What cookies are
Cookies are small text files that a website stores in your browser when you visit it. They enable the website to work properly, remember your settings and help us understand how the website is used.
Your consent
On your first visit a cookie notice is displayed in which you can accept all cookies, accept only the necessary ones or select individual categories in the settings. Necessary cookies do not require consent because the website cannot function without them. Statistical and marketing cookies are set only after you have accepted them.
You can change or withdraw your choice at any time via the “Cookie settings” link in the footer of the website. We remember your choice for six months, after which we ask you again.
Categories of cookies
Necessary cookies
They enable the basic functions of the website and cannot be switched off.
- smile_ck – remembers your cookie choice; duration 6 months.
- pll_language – remembers the selected language of the website; duration 1 year.
Statistical cookies
They help us understand how visitors use the website, for example the number of visits and the most visited pages, so that we can improve it. The data is collected in aggregate form. Example: Google Analytics (_ga, _ga_*), duration up to 2 years. They are set only with your consent.
Marketing cookies
They are used to measure the effectiveness of advertisements and to display relevant advertisements on other websites and social networks. Examples: Google Ads and Meta (Facebook) pixel (_fbp), duration up to 2 years. They are set only with your consent. With your consent, the website also stores its own cookie, smile_utm, which remembers which campaign or ad brought you to the website (UTM parameters, gclid, fbclid), so that we know where your enquiry came from; duration 90 days.
Third-party content
The Contact page displays a Google Maps map; when it loads, Google may set its own cookies. Videos are loaded only when you start them, via YouTube in a mode without tracking cookies (youtube-nocookie.com) or via Vimeo with tracking disabled. The privacy rules of their providers apply to these services.
Cookies in browser settings
You can also view and delete cookies in the settings of your browser (Chrome, Firefox, Safari, Edge). If you block all cookies, some parts of the website may not work properly.
More information
For more information on the processing of personal data, please read the Privacy policy. If you have any questions, please contact us at [email protected].